Delivery Information

  • Orders are processed within 3 working days
  • Delivery is then up to 21 working days on most items but depends on where in the world you are.  Please see below for approximate delivery times in your country
  • Everything in the IN STOCK album are 5-7 working days delivery in the UK (please see below for other Countries)

* Due to the current Covid-19 Worldwide Pandemic and new Brexit Laws, there can be uncontrollable delays on deliveries *

  • When ordering multiple items, they may arrive in seperate packages – you will receive individual tracking for each item
  • If you have any order related concerns; please email: [email protected]

UK

  • Postage Cost £5 Flat Rate
  • Free Delivery on Orders over £75
  • Delivery up to 21 Working Days
  • Stock Orders 5-7 Working Days

EUROPE

  • Postage Cost £12 Flat Rate (Approx 15EUR)
  • Delivery up to 21 Working Days
 

AUSTRALIA

  • Option One: £12.95 (Approx 25AUD) – courier notice that delivery can take up to 80 working days HOWEVER it is very rarely up until this time and usually within the 28 day mark
  • Option Two: £31.65 (Approx 60AUD) – up to 21 working days

USA

  • Option One: £12.95 (Approx 18USD( – courier notice that delivery can take up to 80 working days HOWEVER it is very rarely up until this time and usually within the 28 day mark
  • Option Two: £31.65 (Approx 44USD) – up to 21 working days

Please Note: We are currently working on the international delivery costs and speaking with different couriers worldwide to get these costs down.
The above will be amended accordingly once the rates have been agreed

Help!

Q- How long is delivery

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Q- Where is my item?

 
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Q- Where can I find my tracking number?

 
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Q- Who can I contact regarding my order?

 
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A- Orders are processed within 3 working days.  UK Deliveries are up to 21 working days (in stock items are 5-7 working days)
Please see information above for times on different countries.

A. As some of our products are imported, delivery can sometimes have delays due to the current Covid-19 situation and new customs rules since brexit

A- Your order will be updated with a tracking number once it’s been sent.  You should receive an email containing this.  Please check your junk folder on your emails

Tracking numbers do not always update straightaway… if you’re getting towards the end of delivery times and your tracking number is not working; please contact us.

A- You can email us at any time regarding your order at [email protected]

Please include your order number, name and postcode in the email